Start your account: registration, sign in, and KYC made easy in Nigeria

You need to be legally allowed to gamble in Nigeria to register. Your personal details must be accurate and match your documents. KYC is required before withdrawals. Some account actions may be limited until you complete verification. Using a Nigerian phone number and a local payment method helps speed up checks.

1. Age 18+: You must be at least 18 years old.
2. Real details: Use your legal name, date of birth, and a working Nigeria phone number and email.
3. One account: Only one account per user and device is allowed.
4. Documents: Be ready to provide a valid government ID, NIN/BVN, and a recent proof of address.
5. Location: Gambling access is for players located in Nigeria, subject to local laws.

You can get a new user bonus for casino and sports after registration. Use the code JBVIP to receive +300% on your first deposit up to NGN 150,000. Terms apply; check the promotions page for full rules.

1. Casino bonus
   • Bonus amount: 300% up to NGN 150,000
   • Minimum deposit: NGN 1,000
   • Wagering: 35x bonus on eligible slots
   • Validity: 14 days after activation
2. Sports bonus
   • Bonus amount: 300% up to NGN 150,000
   • Minimum deposit: NGN 1,000
   • Wagering: 6x bonus on bets, min odds 1.50 per leg, 3+ legs
   • Validity: 14 days after activation

Some sign ups may need extra checks. Here are common issues and how to solve them. Contact support if the problem continues.

• OTP not arriving — Solution: Check network, confirm phone number, use Resend, or switch to email code. Contact live chat if delayed.
• ID rejected — Solution: Upload colour photos, no glare, edges visible. Use a different valid ID and try again or contact support.
• Address mismatch — Solution: Update your profile to match your bill or statement. Ask your bank for a statement showing your address.
• Duplicate account flagged — Solution: Contact support to verify ownership and close the extra profile before proceeding.
• Payment name mismatch — Solution: Add a bank account in the same legal name as your profile and retry.

You can reset your password anytime if you forget it. Use phone, email, or support to recover access.

1. Click Forgot Password on the login page.
2. Choose method: Receive a reset link by email or an SMS code to your phone.
3. Verify: Enter the code or open the link sent to you.
4. Set new password: Create a strong password and save changes.
5. Sign in: Return to login and access your account.

You may delete your account if you no longer wish to gamble, or if you want a break. You can also request a temporary suspension.

1. Go to My Account and open Responsible Gambling or Account Settings.
2. Choose Close Account and select temporary or permanent closure.
3. Confirm identity and submit your request.
4. Withdraw any remaining balance to your bank, if eligible.